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How do I use the app to transfer my existing super?

There are two ways to transfer your super through the app:

Option 1: Find my super. We'll search for your super accounts using your ID. No need to know your previous fund name or member number.

Option 2: Transfer your super. You enter your previous fund's details manually.

Not sure which one to use? If you don't have your previous fund's details handy, go with ‘Find my super’.

Option 1: Find my super

What you'll need:

A valid ID. Accepted forms of ID include:

  • Australian driver's licence
  • Australian passport
  • Australian visa
  • Australian citizenship certificate
  • Medicare card
  • ImmiCard
  • Centrelink card
  • Birth certificate
  • Change of name certificate
  • Marriage certificate

Steps:

  1. Open the Future Super app and go to ‘Find my super’ Tap ‘Find my super’ on your Dashboard, or go to ‘More’ → ‘Find my super’.

  2. Verify your identity Enter your details exactly as they appear on your ID. Full legal name, date of birth in DD/MM/YYYY format, and document number with no extra spaces.

  3. Choose what to transfer and confirm We'll find your super accounts and show you what's available. Select how much you'd like to transfer and confirm. We'll contact your previous fund directly. No need to chase anything up yourself.

  4. Done!
    We'll take care of the rest! Transfers usually take 3 to7 business days to process, but in some cases can take up to 28 days. You'll be able to view the transaction in your online account once processed.

Option 2: Transfer your super

What you'll need:

  • The name of your previous super fund
  • Your member number with that fund

Steps:

  1. Open the Future Super app Go to ‘More’ → ‘Account details’ and scroll down to ‘Transfer super’. No balance yet? If your Future Super account shows $0, you can also find this in your Dashboard, Balance or Transactions screen. Look for ‘Transfer super’.

  2. Tap ‘Add super fund +’

  3. Enter your previous fund's details Search for your fund by name, then enter your member number and choose whether you'd like to transfer your full balance or a partial amount.
    If more than one fund appears with the same name, check the USI (Unique Superannuation Identifier) or ABN (Australian Business Number) to make sure you select the right one. You can find your USI on the government's Super Fund Lookup website.

  4. Add more funds if needed Consolidating more than one account? Tap ‘Add another fund +’ and repeat the process for each fund.

  5. Tap Confirm Review your details and tap ‘Confirm’ to proceed.

  6. Review and submit You'll see a summary screen with all the funds listed. Tap ‘Submit Transfer’ to send your request.

  7. Done!
    We'll take care of the rest! Transfers usually take 3 to 7 business days to process, but in some cases can take up to 28 days. You'll be able to view the transaction in your online account once processed.

You should consider the different fees and costs, amount of insurance cover offered and any other relevant information before deciding to transfer your super. Transferring your super may result in the loss of any insurance coverage you previously held with your current fund. A full transfer of an existing super account will close that account, ending any benefits associated, such as insurance cover. A partial transfer will keep your existing account open and any insurance cover you hold through the account will continue subject to eligibility requirements and the ability to continue to pay premiums. You can apply for new insurance with Future Super (subject to eligibility) or apply for a transfer of cover before rolling over. If you have a pre-existing condition, it may be difficult for you to get any or equal cover with another provider. Click here to learn about insurance at Future Super and contact us for more information.

If you intend to claim a tax deduction on a personal contribution, you must lodge the relevant form (called a Notice of Intent) with the fund in which you made that contribution, before rolling over those funds.

All information is general in nature and does not take account of your personal objectives, financial situation or needs. Before deciding whether a particular product is appropriate for you, please read the relevant Product Disclosure Statement including any incorporated information, Target Market Determination and Financial Services Guide available at futuresuper.com.au, and consider speaking with a Future Super Coach or a financial adviser.

Information current as at May 2026.

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